• Can I purchase tickets at the gate?
    • Yes, a limited number of tickets will be available beginning at 5:30 p.m. at the Pressley Ridge tent located across the driveway from the main zoo entrance.
  • Where can we park? 
    • Free parking is available in the main zoo parking lot.
  • I can no longer attend, can I get a refund?
    • Unfortunately, all tickets are non-refundable. You are welcome to transfer your tickets to another person/family.
  • What happens in the case of inclement weather (rain, poor air quality, etc.)
  • Do zoo members get into the event for free?
    • No. This is a private event, not a zoo-sponsored event.
  • Does the event ticket allow access to the zoo prior to the event?
    • Ice Cream Fundae tickets provide admission to the event only, which begins at 6:00 p.m.
  • Do I have to print my tickets?
    • Tickets do not need to be printed. Electronic tickets can be scanned from a phone or other device.
  • Do I have access to the full zoo during the event?
    • Scooping stations and activities are spread throughout the zoo. The entire zoo is accessible except for Kids Kingdom.
  • Which flavors of Graeter’s Ice Cream will be available?
    • 12 flavors of Graeter’s Ice Cream will be available for sampling, including: Birthday Cake, Buckeye Blitz, Chocolate Chip, Cotton Candy, Original Salted Caramel, Cookie Dough Chocolate Chip, Mango Sorbet, Raspberry Sorbet, Key Lime Pie, S’mores, Toffee Chocolate Chip, and Lemon Meringue Pie.
    • Follow this link for allergen information and nutrition facts. https://www.graeters.com/nutritional-information
  • Do I have to follow the order of the scooping stations?
    • You can go in any order you’d like, starting at the beginning or end, but it is most efficient to go in order if you plan to try all 12 flavors.

  • Are food and beverages available at the zoo?
    • Jambo Grill is located in Safari Plaza and offers a fresh, made-to-order menu. Cash and credit cards are accepted.
    • Hydration stations with bottled water will be located throughout the zoo.
  • If I purchase a family four pack can it be any combo of adults and or children?
    • Yes, any combo of adult and or children are allowed!
  • How do I vote for my favorite ice cream flavor?
    • During the event, you can text VOTE to (855)-939-6283.
  • How do I donate to Pressley Ridge?
    • Visit the Christmas in July tent at the Rhino overlook for more information or visit PressleyRidge.org/donate.

If you have additional questions, please e-mail info@pressleyridge.org.

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