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Pressley Ridge Pressley Ridge | 190 years of hope and support
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Pressley Ridge | 190 years of hope and support
  • Become a Foster Parent
  • Stories
  • Careers
  • Give
  • About
    • Overview
      • Annual Reports and Financials
    • Purpose
    • Impact
    • History
    • Careers
    • Leadership
      • Board of Directors
    • ​Family Engagement
    • Values Statement
    • Re-Education Philosophy
    • Substance Use Initiatives
    • Trauma-Informed Care
    • Performance Improvement
  • Services
    • Overview
    • Foster Care & Adoption
    • Community-Based/In-Home Services
    • Outpatient Services
    • Specialized Education
    • Residential
    • Transition-Age Services
    • Autism Services
  • PR-TFC Pre-Service
  • Consulting
    • Consultation, Training & Back Office Support
    • Foster Parent Training
    • Communication Support Services
    • Focus on Children
  • News
  • Events
    • Events Calendar
    • Storytelling
    • Raise Their Spirits
    • Ice Cream Fundae
    • Sporting Clays Shoot
    • Cocktails for Camp
    • Designer Purse Bingo
  • Contact
    • Locations
    • Media Inquiries
    • Volunteer
    • Join Our E-Mail List
About

Continuous Quality Improvement

Continuous quality improvement activities at Pressley Ridge are an integral part of how the organization achieves excellence in care.


The Organizational Performance department engages in quality performance activities and chairs the quarterly Quality Improvement Committee. At these meetings a formal review of outcome and process data occurs. This review and reporting meets the Council of Accreditation standards for performance management of social service agencies. As a result of leadership reviews, action plans are often implemented and ad-hoc committees are formed to assure continuous quality improvement.


​Quality Improvement Monitoring Areas


The Quality Improvement Model

Pressley Ridge uses the Plan-Do-Study-Act (PDSA) model, developed by Dr. Walter Shewhart, as the framework to guide improvement work.  The PDSA cycle, based on the scientific method, guides the test of a change to determine if the change is an improvement by utilizing the following steps:

​Planning new processes and redesigning existing processes are continuous activities for any human service organization.  By utilizing a proven quality improvement model, Pressley Ridge stays on the forefront of adhering to and implementing continuous quality improvement initiatives.

  • Overview
    • Annual Reports and Financials
  • ​Family Engagement
  • Values Statement
  • Impact
  • History
  • Leadership
    • Board of Directors
  • Re-Education Philosophy
  • Trauma-Informed Care
  • Substance Use Initiatives
  • Performance Improvement
    • Continuous Quality Improvement
    • Measuring Social Impact
    • Social Research and Innovation Center
  • Overview
    • Annual Reports and Financials
  • ​Family Engagement
  • Values Statement
  • Impact
  • History
  • Leadership
    • Board of Directors
  • Re-Education Philosophy
  • Trauma-Informed Care
  • Substance Use Initiatives
  • Performance Improvement
    • Continuous Quality Improvement
    • Measuring Social Impact
    • Social Research and Innovation Center

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  • Association of Children's Residential Centers

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